Bandarjudi Privacy Policy — How We Protect Your Data
Your privacy is our priority. This document clearly explains how bandarjudi collects, uses, stores and protects the personal information of Malaysian users.
Last updated: January 2026
Information We Collect from Users
When you register or use the bandarjudi platform, we collect various types of information to provide you with a secure, accurate, and relevant service. The information we collect includes:
Account & Identity Information
During registration, you are required to provide your full name, email address, phone number, and date of birth. This information is used to verify your identity, manage your account, and confirm that you meet our platform's minimum age requirement.
Device & Browser Information
We automatically collect technical data when you access the platform, including device type, operating system, web browser, IP address, general geographic region and access time. This information helps us identify technical issues, improve platform performance and ensure secure access.
Payment & Transaction Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we record transaction details such as payment method, amount, date and transaction status. We do not directly store credit card numbers or full banking details — such sensitive data is handled by authorised third-party payment providers.
Cookies & Usage Data
Our platform uses cookies and similar tracking technologies to record usage behaviour, page preferences, login sessions and traffic statistics. This data helps us understand how users interact with the platform and continuously improve the user experience.
How Your Information Is Used
Bandarjudi only uses the information collected for legitimate purposes directly related to delivering our platform services. The primary purposes are as follows:
- Account Management: Securely creating, verifying and maintaining your user account.
- Transaction Processing: Processing deposits and withdrawals in RM using supported payment methods such as FPX and TNG eWallet.
- Platform Security: Identifying and preventing fraudulent activity, unauthorised access and other security threats.
- Customer Support: Providing more efficient technical support and responding to user enquiries based on interaction history.
- Platform Improvements: Analysing usage patterns to improve interface design, platform speed and the selection of games offered.
- Important Communications: Sending account-related notices, security updates, or changes to our terms that require your attention.
We do not use your information for third-party advertising without your consent, and we do not sell users' personal data to any external party.
Data Retention, Security & Third-Party Sharing
Data Security & Encryption
All data collected by bandarjudi is stored in a secure server environment protected with SSL (Secure Socket Layer) encryption. This means all communication between your device and our servers is encrypted and cannot be intercepted by unauthorised parties. We apply the latest industry security practices to protect user data from unauthorised access, loss or destruction.
Retention Period
Your personal information is retained for as long as your account remains active or as long as it is needed to provide our services. After an account is closed, we retain certain information for a defined period to meet legal requirements, resolve disputes and prevent fraud.
Third-Party Sharing
Bandarjudi does not share users' personal information with third parties except in the following circumstances:
- Payment Providers: Required transaction data is shared with authorised payment providers to process deposits and withdrawals in RM.
- Legal Requirements: We may disclose information to the relevant authorities if required by law or a valid court order.
- Fraud Prevention: In cases suspected to involve fraud or money laundering, relevant information may be shared with law enforcement agencies.
Your Rights as a User — Access, Correction and Deletion
As a bandarjudi user, you have certain rights over your personal data. We respect these rights and will process your requests within a reasonable timeframe:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you have the right to request a correction through your account settings or via customer support.
You may request the deletion of your personal data, subject to applicable legal requirements and mandatory retention periods.
To submit any request relating to your privacy rights, please contact our support team by email at [email protected]. We aim to respond to all requests within 30 business days.
Cookies, Policy Changes & How to Contact Us
Cookie Management
The bandarjudi platform uses session cookies, persistent cookies and similar technologies to enhance your experience. Session cookies expire when you close your browser, while persistent cookies are stored for a longer period to remember your preferences. You can adjust your cookie settings through your browser, though this may affect certain features on our platform.
Changes to This Privacy Policy
Bandarjudi reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any material changes via a notice on the platform or to their registered email address. Continued use of the platform after changes are published constitutes acceptance of the updated policy. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:
- Email: [email protected]
- Frequently Asked Questions: Visit section FAQ for quick answers to common questions
We are committed to addressing every privacy enquiry seriously and within a reasonable timeframe.
Your Privacy Matters to Us
User trust is the foundation of the bandarjudi platform. If you need further clarification or wish to submit a request regarding your data, our team is ready to help.